Free, confidential advice for everyone on the Isle of Wight

We Are Citizens Advice
– the people’s champion.

We give people the knowledge and confidence they need to find their way forward – whoever they are, and whatever their problem.

Contact our team

Call us on 01983 684684 or request a callback by dialling 01983 309309. Leave a message and we’ll call you back the same day (Mon-Fri), or the next working day over the weekend.

Festive opening hours

Our Call Back Service (01983 309309) will remain available throughout the Festive period, because we know how crucial it is for those in need of our help to be able to make contact during Christmas and New Year.

Closed: Christmas Day – Boxing Day and New Year’s Day

Open as usual: 09.30 – 16.00 every day for phone cover (01983 684684)

County Hall: as usual 09:00 – 12:30 over the period (31st not available)

Ryde Library: is closed between Christmas eve and January 2nd (contact us through the above numbers)

Are you in need of emergency advice or information?

If you are at risk of harm, have bailiffs at the door, are facing homelessness, or have other urgent issues, visit our Emergencies page for the right contacts now.

Or search for advice

Visit Eleven Coffeehouse

More than just a Café – All proceeds support Citizens Advice Isle of Wight, funding vital services for the local community. Enjoy barista coffee, fresh pastries, breakfast, brunch and lunch at Eleven Coffeehouse. every sip, every bite, every visit makes a difference

How we help

We give free, confidential, impartial advice and support to people across the Island.

You can contact us by phone, ask for a callback, visit us in person at our various outreach venues, email or use our online information.